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Privacy Policy ligaciputra

At Ligaciputra, your privacy is more than a promise — it is a genuine commitment we uphold every day. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.

Last Updated: 1 January 2026
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Data Control in Your Hands

Commitment Privacy We

Ligaciputra has built a comprehensive data protection system to ensure that all information you provide remains secure at all times.

High-Level Encryption

All data transmitted between your device and ligaciputra servers is protected with 256-bit SSL encryption. Your personal and financial information is never sent in plain text that could be intercepted.

No Data Sales

Ligaciputra has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes without your explicit consent.

Full User Control

You have the full right to access, amend, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Legal Compliance

Ligaciputra's privacy policy is built on applicable data protection legal requirements, ensuring all data processing is conducted lawfully, transparently, and with full accountability.

Secure Data Storage

Your data is stored in data centres protected by strict physical and digital access controls. Only authorised personnel may access members' personal information within their defined scope of work.

Data Breach Notification

In the event of any security incident affecting your data, ligaciputra is committed to notifying you within the stipulated timeframe and taking remediation action promptly.

TABLE OF CONTENTS
1 Introduction

Welcome to the ligaciputra Privacy Policy. We understand that your trust is the most valuable asset in our care. When you register and use the ligaciputra platform, you entrust us with your personal information — a responsibility we take very seriously.

This Privacy Policy transparently explains how Ligaciputra, operating under the domain ligaciputra.vu, collects, uses, stores, protects, and discloses your personal information. This document applies to all users who access or use the Ligaciputra platform via our website, mobile app, or any other service channel.

By using the Ligaciputra platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance with your account.

This Privacy Policy is to be read together with the Ligaciputra Terms and Conditions. Any terms not defined herein carry the same meaning as given in our Terms and Conditions.

2 Information Collected

Ligaciputra collects various types of information to enable us to deliver a secure, personalized, and high-quality service. Below are the categories of information we collect and their purposes:

Data Category Information Type Primary Purpose
Personal Identity Full name, date of birth, identification card number, gender Account verification & KYC
Contact Information Email address, phone number, residential address Communication & customer support
Financial Data Bank account number, transaction history, payment methods Deposit & withdrawal processing
Technical Data IP address, device type, web browser, operating system Security & fraud detection
Usage Data Game history, betting activity, login timestamps Service improvement & responsible gambling
Communications Data Support chat records, emails, feedback Service Quality Improvement

We also collect information you voluntarily provide, such as game preferences, feedback through satisfaction surveys, and any additional information you choose to share with our team.

Minimum Collection Principle: ligaciputra only collects information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate our platform.

3 How We Use Your Data

The personal information we collect is used for legitimate and transparent purposes. Below is a full list of how ligaciputra uses your data:

  • Account Management: To create, verify, and manage your account, including the KYC process required by our licensing obligations.
  • Transaction Processing: To process deposits, withdrawals, and any financial transactions related to your ligaciputra account.
  • Customer Support: To handle your enquiries, complaints, and support requests through the available support channels.
  • Platform Security: To detect and prevent fraud, money laundering, unauthorised access, and any suspicious activity.
  • Legal Compliance: To fulfil our legal obligations under licensing requirements, anti-money laundering (AML) regulations, and regulatory body directives.
  • Responsible Gambling: To monitor gaming habits and identify members who may require additional support or protection in the context of responsible gambling.
  • Service Improvement: To analyse usage patterns and optimise the platform experience, including more relevant game recommendations.
  • Marketing Communications: To send information about promotions, bonuses, and the latest offers — only to members who have given consent to receive such communications.

Ligaciputra will not use your data for purposes not stated above without first obtaining your additional consent.

4 Information Sharing

Ligaciputra maintains a strict data-sharing policy. We do not sell or disclose your personal information to third parties except under the following defined circumstances:

  • Trusted Service Providers: We work with third-party service providers that support platform operations, including payment processors, cloud service providers, and identity verification companies. All partners are bound by strict confidentiality agreements and are only permitted to process your data in accordance with ligaciputra's specific instructions.
  • Regulatory Requirements: ligaciputra may be required to disclose certain information to regulatory bodies, government authorities, or law enforcement agencies when lawfully required by law or court order.
  • Business Transfer: In the event of a merger, acquisition, or sale of Ligaciputra assets, user information may be transferred as part of that transaction. You will be notified in advance and will have the option to opt out.
  • Right to Protection: We may disclose information to protect the rights, property, or safety of ligaciputra, our users, or the public when required and permitted by law.

All third parties that receive ligaciputra user data are required to comply with security and privacy standards equal to or higher than those we uphold ourselves.

5 Cookies & Tracking Technologies

Ligaciputra uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

  • Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled as they are critical to platform operation.
  • Analytics Cookies: Helps us understand how users interact with the platform, the most frequently visited pages, and any technical issues that may arise. This data is used in aggregated form and does not directly identify individuals.
  • Preference Cookies: Stores your personal settings such as language preference, display theme, and game preferences to deliver a more personalized experience on your next visit.
  • Marketing Cookies: Used to display promotions and offers relevant to your interests and activity on the platform. You may opt out of these cookies without affecting the core functionality of the platform.

You can manage your cookie preferences through your web browser settings at any time. Please note that disabling certain cookies may affect some platform functionality. For more information on managing cookies, please refer to your web browser's help section.

6 Data Security

Ligaciputra continuously invests in the most advanced security infrastructure to protect your data from unauthorized access, loss, alteration, or improper disclosure. Our key security measures include:

  • 256-bit SSL encryption is applied to all communications between your device and ligaciputra servers, ensuring no data can be intercepted during transmission.
  • Sensitive data is encrypted at rest using industry-recognised encryption algorithms, including identity document information and payment details.
  • Two-factor authentication (2FA) is available for all accounts, adding an extra layer of protection beyond your regular password.
  • A real-time threat detection system monitors platform activity 24 hours a day, 7 days a week to identify and block suspicious access attempts.
  • Regular penetration testing and security audits conducted by independent parties to identify and remediate any system vulnerabilities before they can be exploited.
  • Strict internal access controls ensure that only authorized personnel with a legitimate business need can access user data.

Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

7 User Rights

As a ligaciputra user, you have the following rights regarding your personal information. We are committed to facilitating the exercise of these rights in a prompt and hassle-free manner:

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correct any information that is inaccurate or out of date.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restriction

Restrict how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured format for reuse.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right Against Automated Decision-Making

Object to decisions made solely by automated systems.

Withdraw Consent

Withdraw your marketing consent at any time.

8 Data Retention

Ligaciputra retains your personal information for as long as your account is active and for the period necessary to fulfill the purposes stated in this Privacy Policy. Specific retention periods are as follows:

  • Active Account Data: Retained for the lifetime of your Ligaciputra account and updated periodically to ensure information accuracy.
  • Financial Transaction Records: Retained for a minimum of 5 years after each transaction to comply with accounting and anti-money laundering legal requirements.
  • KYC Verification Data: Retained for 5 years after account closure, or longer if required by applicable regulatory requirements.
  • Customer Support Records: Retained for 3 years for historical reference, dispute resolution, and service quality improvement purposes.
  • Marketing Data: Retained until you withdraw consent or request removal from our communications list.

Once the retention period has expired and there is no legal requirement to retain data further, ligaciputra will securely and thoroughly delete or anonymise your data.

9 Children's Privacy

Ligaciputra is an online gambling platform intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from minors under the age of 18.

Our KYC age verification process is specifically designed to identify and prevent registration by individuals who have not reached the required age limit. Should we discover that information from an underage individual has been collected inadvertently, we will take immediate action to delete that data and close the account in question.

To Parents & Guardians: If you have reason to believe that your underage child has registered on ligaciputra, please contact our support team immediately at [email protected]. We will take prompt action to address the situation.

10 Privacy Policy Changes

Ligaciputra reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any changes made will take effect immediately upon publication on this page.

For changes that are material and significantly affect your rights, we will provide advance notice through the following channels:

  • Email notifications sent to the address registered on your account at least 14 days before changes take effect.
  • In-platform notifications displayed when you log in to your ligaciputra account.
  • A clear notice on the home page and this Privacy Policy page stating the date of the changes.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the Ligaciputra platform after any changes are published constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, our privacy team is ready to assist you through the following channels:

  • Privacy Email: [email protected] — Our team will respond within 2 business days for all privacy and data protection enquiries.
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the bottom-right corner of our platform for immediate assistance.
  • Official Data Request: For data access, deletion, or portability requests, please state "Privacy Request" in your email subject line along with your account number for faster processing.

We are committed to resolving all privacy rights requests within 30 calendar days of receipt. For complex cases, we will notify you if additional time is required.

Question Common Privacy

Answers to the most frequently asked questions about ligaciputra's Privacy Policy and data protection.

Absolutely not. ligaciputra has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We only share data with service partners who assist in operating our platform, and only to the extent necessary — subject to strict confidentiality agreements.

You may request a copy of your personal data by contacting the Ligaciputra support team via email at [email protected] with the subject line "Data Access Request" along with your account number. We will process your request within 30 calendar days and provide the data in a readable and portable format.

Yes, you have the right to request deletion of your personal data. However, please note that certain data must be retained to fulfil our legal obligations, such as financial transaction records which must be kept for a minimum of 5 years under anti-money laundering legislation. To initiate the deletion process, contact us by email with the subject "Data Deletion Request".

If you suspect unauthorized access to your account, take immediate action: first, change your password right away; second, enable two-factor authentication if you haven't already; third, contact the ligaciputra support team via 24/7 live chat and report the incident with details of the time and any suspicious activity. Our security team will investigate and implement the necessary protective measures.

You may opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any of our marketing emails, or by contacting our support team to be removed from the marketing communications list. Your request will be processed within 5 business days. Please note that you will still receive important transactional emails related to your account.

Ligaciputra user data is stored in secure data centres that may be located across multiple locations. Regardless of where your data is stored, we ensure the same high level of protection is applied, and all cross-border data transfers are carried out with appropriate legal safeguards. Our data storage partners are carefully selected based on rigorous security and compliance standards.
Your Data, Our Responsibility

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